SERVICOM

FUNCTIONS


The activities of SERVICOM, FUPRE among others include:

+ To make sure quality services are provided to the University’s stakeholders.
+ To set out the entitlements of the citizens.
+ To ensure good leadership at all levels in the institution.
+ To educate the stakeholders on their right.
+ To identify and endeavor to redress areas of service failure for proper Service Delivery.
+ Bring sanity to our institution.
+ Fight against work-place intimidation and harassment.
+ Engineer a cordial and effective Service Delivery in all service windows.
+ Monitor resumption and closure of work.
+ Monitor lecture time table.
+ Monitor Examination processes or semester examination.
+ Monitoring procurement process.
+ Ensure dedication to duties.
+ Handle Staff and Students’ complaints.
+ Installing discipline and orderliness of staff.
+ Developing effective complaint redress mechanisms.
+ Monitor admission process
+ Monitor accreditation Process
+ Handle matters arising from Senate approved results in case of wrong computation of results after Senate approval